\nGoing to toot my own horn for a minute: my members-only content is very valuable, and the membership has a very low churn rate. Click here to get a membership. If you implement what I write about, you’ll make back your investment in under a week.
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\nHere are 5 common reasons your brand can’t get traction on Meta, and what to do about them:
\nMost fashion brands that scale beyond $5k/day on Meta are targeting an in-platform ROAS between 2.5-3x, max. I’ve spoken to brands targeting a 4, 5, even 6x ROAS. That’s nearly impossible to achieve unless you’re generating qualified awareness outside of Meta.
Even within the Tapestry family of brands (where I used to work), during the height of the pandemic eCom boom, ads promoting full price products were driving a maximum ROAS of maybe 3.5x.
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\nIf you think you need a 5x in-platform ROAS to scale, map out your unit economics and find out why. Perhaps this expectation is based on an outdated understanding of how to set eCom KPIs. Or maybe your margins are just bad…
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\nIt's easier to scale your Meta spend when you have a strong, predictable base of repeat customer revenue.
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\nUnfortunately, most fashion brands quickly discover that it's tricky to crack retention in this category. After all, we're not selling a face cream that needs to be replenished every 30 days.
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\nUnderstanding the customer journey through your product assortment is the key to unlocking LTV. Segments Analytics makes that process easy.
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\nUse Segments Analytics to find your highest value segments, craft relevant marketing messages, and push segments to Meta, Google and Klaviyo with the click of a button.
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\nBrands with big, broad product assortments–brands like ILIA Beauty and Jambys–use Segments Analytics to maximize the ROI of their retention marketing, lift repeat rates and increase customer LTV.
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\nClick here to try Segments Analytics free for 14 days.
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\nSometimes the market for your product is too niche for Meta to reach profitably, or at your desired ROAS. This is frequently the case for brands at the highest end of the luxury market that don’t have mass awareness. It can also be the case for brands targeting a really small niche.
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\nSometimes, lack of PMF is also an issue with a lack of perceived value. Your product is overpriced based on what the market is willing to pay. Remember: the market (ie your competitors and mass retailers) sets consumer expectations about what a given product is worth.
I wouldn’t default to this option until you’ve ruled out everything else in this list. But a good litmus test is to hang your product next to comparable products from similarly priced competitors and BE HONEST about your relative hanger appeal.
You can sell a relatively undifferentiated product on Meta as long as it has a large TAM, scroll-stopping design and good price:value ratio. There is almost infinite demand for $149 colorful printed dresses.
\nThe brands that most often make this mistake are “collection” brands with a large wholesale business. They will feature the “seasonal statements” in their one photo shoot of the season (ack!), throw those 8 carefully curated images up on Meta, and then let it ride for like 6 months.
If you want to scale Meta, you need to put products in your ads that have the strongest product-channel fit. What are those products? Read my guide to merchandising for Meta ads here.
\nThe first time I managed Meta ads for a brand (in 2018), I scaled us up to $1k/day within a month using a 1% lookalike audience of the brand’s best customers. We were regularly spending $1-3k/day using these micro-audience tactics and maintaining a 3-3.5x ROAS.
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\nThat doesn’t work anymore. I’ve done numerous account audits where the brand is running 20+ micro-campaigns targeting different LAL and interest audiences. Each campaign has the same creative. This is a surefire way not to scale.
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\nAudience targeting has a role in growth, but broad strategies (all US women 18+) should be the foundation of your account. Before iOS14, broad was for the biggest brands. These days, things have flipped–broad is your starting point, and audience targeting is used to drive incremental scale.
\nThis one hurts, because it feels like you have a scalable business on your hands, but then that hope gets snatched away.
A new brand develops a 10 piece collection. One of the pieces has excellent product-channel fit and scales quickly. Any ad featuring the product takes off. But nothing else in the collection is selling, and ads featuring those products flop.
This is the small brand manifestation of the “hot item problem”. To escape this cycle, the brand needs to develop new products that appeal to its hot item customer, because the rest of the assortment fails to do so.
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\nThis often requires customer research. The brand lands in this spot because its actual customer is different from the avatar developed by the founder.
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Next week in the members-only issue I am going to cover some tactical plateau-busters for brands spending $1k, $5k, $10k, and $20k+/day.
\n\n\n | 113 Cherry St #92768, Seattle, WA 98104-2205 | \n\n |
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